Privacy Policy

1. INTRODUCTION

Innowerx provides end to end manufacturing services to technology, engineering companies and any other interested entity who intends to outsource manufacturing services through the Platform www.innowerx.com.

We respect the privacy of everyone who visits or uses our Platform. This privacy policy (“Privacy Policy”) describes the procedures for collecting, using, and disclosing your information which you share with us for availing the Services or accessing the Platform (“Personal Information”). It also describes the principles and practices that apply to Personal Information collected from Users, over telephone, e-mail communications or during meetings. This Privacy Policy shall be governed by the Terms of Use of the Platform as updated from time to time.

When you visit the Platform, you are not required to provide any Personal Information unless and until you choose to initiate the request to avail the Services. In addition to this, by agreeing to avail the Services and by submitting your Personal Information, you consent to the collection, transfer, processing, storage, disclosure, and other uses described in this Privacy Policy. You also authorise us or our service providers to collate such information and call/e-mail/text message you in connection to your interest in the Services.

We recommend you read this Privacy Policy so that you understand our approach towards the use of your Personal Information. We will not knowingly disclose your Personal Information to third parties, except as provided in this Privacy Policy. We will take reasonable steps to protect the security of the Personal Information we collect from you.

2. DEFINITIONS

“Innowerx”; “us”; “we”; “our” shall mean Innowerx Manufacturing Services Private Limited, an Indian Company, registered under Companies Act, 2013, having its office at Plot No. R-397, T.T.C Industrial Area, Thane Belapur Road, Rabale, Navi Mumbai – 400701, Maharashtra, INDIA.

“Platform” shall mean www.innowerx.com owned, operated, and managed by us.

“Register” shall mean registering to the Platform to avail the Services provided by the Platform based on conditions mentioned in this Terms of Use.

“Service(s)” shall mean various manufacturing services offered through the Platform to technology, engineering companies and any other interested entity who intends to outsource manufacturing services.

“Users” “You” or “Your” or “Yourself” shall mean Users who visit, access, and use the Platform, who may register to avail Services.

3. INFORMATION WHICH IS COLLECTED AND STORED

To provide safe, efficient, smooth and customised Services we ask for certain Personal Information which is collected and stored by us. This facilitates us to provide Services and features that most likely meet your needs. We collect Personal Information from you that we consider necessary for achieving this purpose.

When you subscribe or initiate a request for availing the Services on the Platform, we collect your Personal Information. “Personal Information” means and includes any information or data which includes –

  • Name
  • Postal code
  • City, state, country
  • Name and address of your company/firm or organisation, in case User is representing any company/firm or organisation
  • Industry sector
  • Location
  • Email ID
  • Mobile Number

We may collect Personal Information about your activity on our Services, such as date and time You logged in, features of our Platform that you’ve been using, searches, clicks and pages viewed by You.

As part of our Services, we may use third-party technologies to understand how our Users as a whole use our Services and constantly enhance, innovate services to reflect the needs of the Users. When you use, or access the Platform, we may also collect and store additional information which may or may not personally identify you or be identifiable with other information collected. Such information includes, without limitation, your internet protocol address, your usage and log in information, browser types, domain name, device locations, geographic locations, type of operating system, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser and other statistical data involving your use of the Platform and/or our Services. This information is collected passively using various technologies or may be provided by you through communications with us.

User understands that User shall be solely responsible for the accuracy and truthfulness of the Personal Information shared with us. In the event the User is sharing any Personal Information on behalf of a third person, the User represents and warrants that he has the necessary authority to share such Personal Information with us and we shall not be responsible for verifying the same. The User understands and acknowledges that such Personal Information shall be subject to the terms and conditions of this Privacy Policy.

You understand, acknowledge and agree that when you access social media, your Personal Information is identified by such Social Media sites and they may provide your Personal Information to us or we may collate or derive your Personal Information on the basis of your engagement on Social Media.

4. COLLECTION OF NON-PERSONAL INFORMATION

We may automatically collect non-personal information about You such as the type of internet browsers You use or the website from which You linked to our Platform. We may also aggregate details which You have submitted to the Platform (for example, Your age, interests etc). You cannot be identified from this information, and it is only used to assist us in providing an effective Service on this Platform. We may from time-to-time supply third parties with this non-personal or aggregated Information in connection with the Services and this Platform.

The details related to the aggregation of information provided by You on the Platform shall be used for our reference. But the details of individual information shall not be used by us. For example – for the purpose of analysis, the data shall be used by us to analyse the number of people who want to learn more about learning and designing techniques. But data, information, preferences, and choices related to you and Services obtained shall not be used by us.

5. HOW WE USE PERSONAL & NON-PERSONAL INFORMATION AND DERIVATIVE DATA

The information is collected and used to:

  1. Schedule call or meeting for providing information about Services as per your requirement.
  2. Provide Services.
  3. Create and administer your accounts and to improve the quality of as well as your experience of the Platform and Services, including but not limited to conducting audits and resolving your issues.
  4. Monitor/review User activity, such as keyword searches or new postings, and more effectively manage traffic on the Platform.
  5. Help to promote safe Services.
  6. Occasionally send promotional emails, messages or contact you to communicate about existing Services or new services, special offers, research, recent developments, organisational changes, benefits, updates related to uploaded content or other information which we think you may find interesting using the email address, contact details which you have provided.
  7. Measure User’s interest in our Services.
  8. Manage our relationship with You.
  9. Maintain and update our records.
  10. Monitor suspected fraud, misconduct, and unlawful activities on the Platform.
  11. Ensure delivery of Services.
  12. Customize the Platform according to your interests.
  13. Create aggregation of the information collected and run our analytics tool to identify preferences, common difficulties faced while learning, expectations etc.

By accepting this Privacy Policy, You expressly agree to receive targeted User advertisement, promotions, calls and communications relevant to your use of the Platform.

We will not knowingly disclose your Personal Information to third parties, except as provided in this Privacy Policy. We will take reasonable steps to protect the security of the Personal Information we collect from you.

We may share with third-party service providers certain information, such as Your history of searches and interests in terms of specific browsing or queries updated by You in aggregated mode to better understand which advertisements and services may interest you.

6. COOKIES

We may set “cookies” on the use of the Platform by Users. Cookies are small, encrypted files, that a site or its service provider transfers to Your computer’s hard drive through Your web browser that enables the site’s or service provider’s system to recognize Your browser and capture and remember certain information to enhance Your experience and cater to Your needs better.

7. DISCLOSURES

We may use the uploaded activity data, in an aggregated manner, for enhancing the quality of our Services. Keeping in mind the rules regarding Privacy Policy, we may send, rent, share, distribute, lease, or otherwise provide or disclose User’s Personal Information to third parties in the following circumstances –

  • Administrators – We may provide access to User’s Personal Information to any of our authorised administrator for an internal business purpose, who shall be under confidentiality obligations towards the same.
  • Affiliates – We may provide Personal Information that we collect to our affiliates. For example, we may disclose Personal Information to our affiliates to respond to Your requests for information or Services, or to help limit Your receipt of marketing materials You have requested not to receive.
  • Third-Party Applications – We may share Your information to third party application, for example when You choose to access our Services through an application or a platform e.g. Facebook, LinkedIn, Google, Instagram etc. You understand and acknowledge that we are not responsible for those third parties use Your information, so You should make sure You trust the application or platform and that it has a Privacy Policy which is acceptable to you.
  • Joint marketing arrangements – Where permitted by law, we may share your Personal Information with joint marketers with whom we have a marketing arrangement, who shall be under confidentiality obligations towards the same.
  • Legal and Regulatory Authorities – We may be required to disclose Your Personal Information due to legal or regulatory requirements. In such instances, we reserve the right to disclose Your Personal Information as required to comply with our legal obligations, including but not limited to complying with court orders, warrants, or discovery requests. We may also disclose Personal Information about our Users to law enforcement officers or others, in the good faith that such disclosure is reasonably necessary to enforce this Privacy Policy; respond to claims that any Personal Information violates the rights of third parties; or protect the rights, property, or personal safety of Platform, our Users or the general public. You agree and acknowledge that we may not inform You prior to or after disclosures made according to this section.
  • Persons who acquire our assets or business – We may transfer your Personal Information if we are acquired by / we acquire or merge with another entity or transfer a part of our business, including the Platform to a third party. Any third party or resultant entity that receives your Personal Information pursuant to a merger, demerger or business transfer shall have the right to continue to use your Personal Information. In the event of such a sale or transfer, we reasonably notify you.
  • Service providers or business partners – We may use certain trusted third party and individuals to help us to provide, analyse, and improve the Services or provide marketing, development or consulting services, data storage, payment processing and other features related to the Service. These third parties may have access to your Personal Information only for the purposes of performing their respective tasks and are under obligations similar to those in this Privacy Policy. We may disclose your Personal Information to service providers who perform hosting services on our behalf.
  • Testimonials - We may publish any testimonials that you have provided about the Platform or Services and such testimonials and other marketing, promotions and advertisements may include your Personal Information that you have provided to us.

Notwithstanding anything mentioned hereinabove, we shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Personal Information is shared, nor shall we be responsible and/or liable for any additional information User may chooses to provide directly to any third party.

8. DATA RETENTION

We may retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your Personal Information, upon reasonable request. We may also need to retain certain data for recordkeeping purposes, and there may also be residual information that will remain in our databases and on other records, which will not be removed. Please note that there might be latency in deleting the Personal Information from our servers and backed-up versions. In addition, we do not delete from our servers’ files that you have in common with other users.

9. SECURITY

We value Your Personal Information; we will ensure an adequate level of protection. We have therefore implemented technology and policies with the objective of protecting Your Personal Information from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate. All Personal Information is securely stored with shared hosting server. As a matter of security, we take back-up of systems periodically. Although we provide appropriate firewalls and protections, our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we take no liabilities or responsibilities for it.

You are responsible for all actions of Your User account and password. Therefore, we do not recommend that You disclose Your password to any third party. If You choose to share Your user account and password or any Personal Information with third parties, You are solely responsible for the same. If You lose control of Your password, You may lose substantial control over Your Personal Information and may be subject to legally binding actions.

10. INDEMNIFICATION

User agrees to indemnify us, our partners, affiliates, officers, agents and employees and hold us harmless from and against any claims and demand, including reasonable attorney’s fees, made by any third party due to arising out of or relating to: (i) accuracy and correctness of Personal Information and contents that User submits or shares through the Platform (ii) User’s violation of this Privacy Policy (iii) User’s violation of any rights of another User.

11. LIMITATION OF LIABILITY

Platform will not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data and loss of Your Personal Information) and for use of or inability to use Services of any kind that is offered or to provide indemnity or any other remedy to You or any third party. We make reasonable efforts to ensure that the Platform is free from defects or viruses. It is your responsibility to ensure that you use the correct devices for accessing and using the Platform and to protect from anything that may damage it.

12. RESERVATION OF RIGHTS

All rights not expressly granted in this Privacy Policy are reserved by us. Nothing contained in this Privacy Policy shall be construed as conferring by implication, estoppels or otherwise any license or right under any copyright, patent, trademark, or other intellectual property right of Innowerx or any other person or to User.

13. GOVERNING LAW AND DISPUTES

This Privacy Policy is governed by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, which is designed to protect Personal Information; other relevant laws, and Our policies. You agree that the Governing Laws in whatsoever case shall be Indian Laws and regulations.

Any dispute arising, between You and Innowerx shall be governed under the laws of India and courts of law at Thane, Maharashtra, India shall have exclusive jurisdiction over such disputes.

14. CHANGES TO THIS POLICY

Amendments to this Privacy Policy will be posted to this Platform and will be effective when posted. Your continued use of this Platform following the posting of any amendment, modification, or change shall constitute your acceptance of the amendment. Please check our Privacy Policy on a regular basis.

15. CONTACT US

If You want to avail any of our Services or have questions or concerns or grievances, You can email us at info@innowerx.com or Contact Us

Have a question about our Privacy Policy? Contact Us